We do suggested scheduling an appointment through our easy-to-use form ahead of time, but if you find yourself short on time, please give us a call and we will try and fit you in as soon as convenient.
This is, of course, dependent on the complexity of the repairs, the situation, the availability of parts and materials, and much more. It truly varies from one situation to the next. We will provide an estimated time of completion at the same time we provide the cost estimate, although this does not include the time it may take for any additional damage repairs found in teardown. In the end, we would rather make sure that the job is done right, than done fast.
If you are in need of a rental vehicle, our team can help arrange a rental car, truck, or SUV from one of our partners. Some insurances, new vehicle warranties, extended warranties, and even credit cards may cover or at least reduce rental vehicle cost – our team can help you figure out if there is an available discount for your rental.
Unfortunately, the first observation and inspection doesn’t always discover deep-down damages. During the course of repair, we may find further issues that need to be addressed. In this case, we will contact the insurance company for authorization to pay for any supplemental damages, and notify you before we take further action.
Frame damage is no longer the nail in the coffin for a damaged vehicle. Modern equipment, techniques, and advanced expertise of the technician allow for even severely-damaged frames to be repaired. Of course, the less damage, the better the likelihood of saving the car.
Genuine parts are branded by the manufacturer, and are the exact part found in your original vehicle – important if you want to keep all matching parts. OEM parts are the parts manufactured by the factory supplier for your vehicle, and will match them, but may not have the genuine branding. Aftermarket parts are third-party equivalents of the original factory parts. While we aim to use mainly Genuine and OEM parts, aftermarket parts are also an option if needed or requested. Often, this is at the discretion of the insurance company and their guidelines, so make sure to consult with your agent.
Your deductible is how much you have to pay for repairs, before your insurance kicks in for the rest. Depending on your level of insurance, this can run from zero dollars, up to thousands. Your deductible is due to Platinumwerks when you pick up your vehicle, and can be presented in check, credit card, or cash.
Yes – DiMarco Auto Body provides a limited lifetime warranty on parts and labor for the work we do. Please see our Warrant page for more information